🚨 Help & Support
Free contacts and resources for New Zealanders. For step-by-step guidance, try the scam & hack help tool instead.
Support is available right now. Whatever's happening, you don't have to face it alone. Every number below is free, and the people on the other end are trained to help — no judgment.
If anyone is in immediate danger
🍃 Free support & counselling
💳 Bank fraud lines
If you're unsure which bank to call, use the number on the back of your card.
📋 Report an incident
Going further. Once the immediate steps are done, these tools and organisations can help you understand your exposure, recover, and protect yourself going forward.
Common scams, online risks, and simple ways to protect yourself before problems happen.
Understand Common Scams & Online Harm
🌐 Own Your Online - Know the risksSpend your time online? Understand the risks.↗ 📖 Netsafe - Online abuse and harassment
Guidance for scams, bullying, social media harm, and digital safety.↗ 👮 NZ Police Internet Safety Advice
Official scam prevention and internet safety advice for New Zealanders.↗
Protect Your Online Identity, Accounts & Devices
🔑 Own Your Online - Protection GuideLearn what you can do to protect yourself against identity theft.↗ 🏠 Netsafe - Online Safety at Home
Internet safety with these online safety at home basics.↗ 📱 Social Media Privacy Settings Guide
Learn practical steps on how to protect your online presence.↗
Check for scam warnings, exposed information, or identity misuse.
Current Scam & Fraud Alerts
📊 Consumer Protection Scam AlertsCurrent scams affecting New Zealanders.↗ 📈 FMA Investment Scam Warnings
Warnings about fake investments, trading groups, and crypto scams.↗ 📡 NCSC Threat Updates
Types of cyber security threats and incidents reported in Aotearoa.↗
Check If Your Information Was Exposed
🔎 Have I Been Pwned?Check whether your email appeared in known data breaches.↗ 🔍 How Exposed Am I? - NZ Govt
Understand what exposed personal information can mean and what to do next.↗ 🆔 DIA Identity Theft Checklist
Steps to take if someone may be using your identity.↗ 📋 Check Your Credit Report - NZ Govt Guide
Learn how to review your credit history for suspicious activity.↗
Emergency support for accounts, identity, images, and financial harm.
Banking & Identity Recovery
Free support for identity theft, scams, and recovery planning.↗ 💼 NCSC - Protect your organisation
Advice for workplace scams, fake invoices, and compromised business accounts.↗
Report incidents, access official help, and speak with someone if needed.
Report an Incident
👮 NZ Police - 105 Online ReportingReport scams, fraud, harassment, or online offending.↗ 🖥️ NCSC - Report a Cyber Incident
Report significant cyber security incidents or attacks.↗ 🤝 Netsafe - Report Digital Harm
Report online abuse, impersonation, harassment, or harmful content.↗ 📈 FMA - Report Investment Fraud
Report suspicious investments or financial scams.↗
Emotional Support & Wellbeing
🍃 1737 - Need to Talk?Free counselling support by phone or text, any time.↗ 👶 Youthline
Support services for young people across New Zealand.↗ ❤️ Lifeline Aotearoa
24/7 emotional support and crisis help.↗ 🧠 AnxietyNZ
24/7 anxiety support and resources.↗ 💬 Netsafe Helpline
Guidance and support for online harm and digital abuse.↗